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Frequently asked questions

The cost depends on the plan you choose and your team size. Plans start with five users. If you want to sign up more than XX users, you can request a quote for an exact price.

Yes, you can pay monthly for your system. Choose the monthly option on the pricing page to determine how much your fee will be. The monthly plan is not discounted, so we recommend the yearly one if you want to save.

Our pricing is based on two factors; the feature plan you’d like to use and the number of users on the platform. Once you’ve decided on the feature plan and number of users, choose your preferred subscription payment: month-to-month or annual. Payment is made monthly in advance, or if you purchase a plan for one year, you will pay for one year upfront.

We understand that each organisation is unique and requires specific features to support its compliance. Above, you can see the features included in the different plans to support you. If you need help choosing the right strategy, contact our sales team. You can do this by clicking here.

You will receive a 10% discount by choosing a yearly plan.

You can increase or upgrade your plan at any time. To do this, contact your appointed project manager or our accounts department, which are both provided upon purchase. Unfortunately, we do offer refunds on plan reductions. However, you can amend your plan for renewal.

The security of our customer’s data is our top priority. Your data is held in a GDPR-compliant UK data centre, and we undergo annual security audits and assessments. We use advanced security measures to preserve the integrity and privacy of your data and adhere to strict internationally recognised security standards, protocols and data protection laws.

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You can cancel your subscription 30 days before renewal.

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