We have partnered with Timely Intervention since 2018 for the provision of our internal Learning Management System (LMS). The system allows us to blend the learning solutions for our business, giving colleagues access to eLearning for their roles, wherever they are based. The platform hosts our key safety, compliance, legal and regulatory training, keeping us compliant; plus, our job-enabling training allows colleagues to grow their knowledge and skills in their roles. The platform continues to expand and be developed to support our business, and with our relationship with Timely Intervention, we can ensure the system continues to fit our business needs.

Rand Farm Park is a family run business; we take pride in the fact that our customers and staff have a shared history with us and now visit with their children and grandchildren. Our reputation is very precious to us, so using Timely Intervention’s Safety Management System is a vital part of maintaining a culture of safety first. Both our full-time and seasonal staff get all the training they need, what is more we use the online safety tools to make sure our team keeps safety at the forefront of their mind as they perform daily checks. By doing so, we limit the risks associated with having guests of all ages on site interacting with animals and enjoying our excellent range of fun activities.

Craigie's Farm is the ultimate fresh food retail destination. We pride ourselves on the quality of our fresh fruit, vegetables, and meat produce, whether our customers enjoy our café, shop online, in our Deli or choose their own produce during the Pick Your Own season. We use Timely Intervention's services to ensure that our staff of over 60 team members have the best training. The system allows us to enrol our team members onto courses quickly and simply; we can monitor their progress and know our business complies with food safety standards and proven health and safety practices.

We author most of our online courses and programme internally, and it is important that we have an LMS that supports various formats of learning we design, including Click through interactive eLearning, videos, and quizzes, for example. The LMS supports the outputs of a variety of authoring tools and allows us to target training to the correct audiences across the business through data management within the system, managing our circa 2200 learners. We have an ever-evolving catalogue of eLearning with 102 current live courses. Timely work with us to help ensure that we continue to deliver our eLearning to our colleagues, offering support and continually looking to develop and improve the system, taking our suggestions on board and helping us improve our LMS and the end user experience.

Timely Training has allowed us to onboard new starters with the required Health & Safety knowledge so that they can hit the ground running on day one. On an ongoing basis, the dashboard helps us to easily see who needs to renew their courses to stay upto date and as we transition to being a paperless business, the digital system will continue to be invaluable.